GOVERNMENT SHUTDOWN RELIEF: We're here for you.
If you are an eligible BrightBridge Credit Union member affected by the U.S. Government shutdown, we're ready to help with loan repayment or Skip-a-Pay options. Please contact us at (800) 356-0067, ext. 27008 for assistance.

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Home / What should I do if my card is denied at the merchant?

What should I do if my card is denied at the merchant?

There are many possible reasons your card might be denied.

For security reasons, the specifics of your situation must be dealt with in confidence. During business hours, please call Member Support at (800) 356-0067 or visit a branch location to go over your transaction history.

Keep track of your debit activity through Online & Mobile Banking!

With Online & Mobile Banking, you have convenient 24/7 access to your account everywhere you go.

Make secure debit purchases with Apple Pay!

Our debit cards are now enabled with Apple PayTM. Apple Pay allows you to add your debit card to your digital wallet to make faster, safer purchases wherever you are - in stores, apps, and online! The app allows you to send and receive money from your Messages.

Learn how to set up Apple Pay today!

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