GOVERNMENT SHUTDOWN RELIEF: We're here for you.
If you are an eligible BrightBridge Credit Union member affected by the U.S. Government shutdown, we're ready to help with loan repayment or Skip-a-Pay options. Please contact us at (800) 356-0067, ext. 27008 for assistance.

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Home / Who do I call if my card is restricted?

Who do I call if my card is restricted?

Please call Member Support at (800) 356-0067 to reach one of our member service representatives. You can also use our secure contact form to resolve your issue. Visit one of our convenient branch locations if you would like to receive in-person assistance.

Traveling?

One common reason for restricted cards is a security block due to unexpected transactions occurring outside the geographic region in which your card generally operates. We recommend you notify us before traveling internationally so funds in your account remain accessible when you use your debit card. You can set travel notifications by using the debit card management tool through online or mobile banking.

Bon voyage!

Keep track of your account activity through our eService options!

With eServices, you have convenient 24/7 access to your account everywhere you go:

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