What to do after conversion

Transactions

Transactions that took place over the weekend will populate in your transaction history throughout the day on Monday, August 3. Transaction history from before August 1 will not show in transaction history in online or mobile banking, but can be viewed on your July 2026 statement.

Credit Cards

Log in to online or mobile banking to access your credit card portal. For customer service, please use the customer support center detailed on your credit card. You may continue to use your Arrha credit card after conversion. A formal credit card conversion will be conducted at a later date.

Accessing Online and Mobile Banking

To access mobile banking after conversion, simply download the BrightBridge mobile app from your app store by searching "BrightBridge CU."

For further information on accessing online and mobile banking, view the Online and Mobile Banking page of the Conversion Guide for Arrha Members.

Bill Pay

Once you've logged in to online or mobile banking, you will be able to continue paying your bills online. Click the "Transfers and Bill Pay" tab and select "Bill Pay" (or tap the "Bill Pay" icon in the mobile app). All of your scheduled payments and payees will be available. You will have access to six months of bill pay history by Saturday, August 15.

As your Bill Pay services transition to BrightBridge's platform, existing eBill connections will be disabled. Once the conversion is complete, you will be able to reestablish your eBill connections within BrightBridge's online banking system. Please note that some billers require longer processing times, and it may take up to three months for certain eBills to become available. During this time, you may continue to make payments to these billers using manual Bill Pay.

Payment Date Using Bill Pay

There is an update to the date you see payments leaving your account. Debits will now be made to your account on the "Send On Date" (date the payment is sent to the payee) instead of the "Deliver By Date" (the date the payment is received by the payee). This may impact how you manage your budget, so please make note.