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Home / About BrightBridge / Conversion / Conversion Guide for Arrha Members | BrightBridge Credit Union

Conversion Guide for Arrha Members

What to do during conversion weekend

Important Dates to Remember
On or before Thursday, July 30

Make sure your contact information is up to date.

Make sure you are familiar with your online and mobile banking username and password.

Schedule any bill payments or transfers that are due before Saturday, August 1.

If you use a money management tool like Quicken or QuickBooks and would like to keep a history of your transactions, you will need to download and export your data from online banking before 5:00 p.m. on Thursday, July 30.

Saturday, August 1 - Sunday, August 2

Conversion weekend:

Our branches will open for regularly scheduled hours on Friday, July 31. Branch team members will be available on Saturday, August 1 for general inquiries only.

Online and mobile banking will not be available from Friday, July 31 at 6:00 p.m. until Monday, August 3 at 8:00 a.m.

Monday, August 3 All systems and branches will resume normal operations.
You May Access Funds in the Following Ways:
  • Withdraw cash ($500.00 of your available balance) and make purchases ($500.00 of your available balance) daily with your ATM or debit card at any of the 40,000 surcharge-free CO-OP ATMs in our network. (These daily limits reset each afternoon at 4:00 p.m., not at the end of the business day or at midnight.)
  • As of August 1, 2026, Arrha will be part of the Accel, CO-OP and Visa ATM networks. These networks give broad, reliable access to ATMs nationwide. As part of this change, you will no longer have access to the SUM network or certain ATMs within the NYCE network.
  • Please remember that while BrightBridge does not charge a fee for ATM withdrawals, other financial institutions may assess a surcharge. If a surcharge applies, it will be clearly disclosed on the ATM screen before you complete your transaction, and you will have the option to cancel without incurring a fee. Specific to our network change, after August 1, 2026, if you use a SUM or NYCE ATM, you may incur a surcharge fee charged by the local ATM provider.
  • You will experience fee-free transactions at ATMs in the CO-OP network and at BrightBridge-owned ATMs.
  • These daily limits reset each afternoon at 4:00 p.m., not at the end of the business day or at midnight.
  • Use your credit card.
  • Write checks to pay bills.

Important: During conversion weekend, members will not be able to perform transactions through online and mobile banking. Our branches will be open for regularly scheduled hours on Friday, July 31. Branch team members will be available on Saturday, August 1, for general inquiries only.

How to Get Help

If you have questions before, during or after conversion, please do not hesitate to contact us at (800) 356-0067, via online chat or text. Our Member Support team is ready to answer any questions you may have.

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